Make sure your windows are maximized. Are you running any other software, like a screen magnifier at the same time as JAWS? -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Morne Van der Merwe Sent: Friday, February 08, 2008 11:07 AM To: jfw@xxxxxxxxxxxxx Subject: PROBLEM WITH JAWS ON LAPTOP Hallo, My name is Morné and I am from South Africa. I'm a new member to the list. I urgently need your help. I'm a university student and I'm using a laptop to take notes in the class. I use a Dell Laptop and Jaws 8. If I open a document in Word, I cannot use my up and down arrows in the text. Jaws then tells me the word blank. I can only use co ntrol left and control right arrows. I cannot use my up and down arrows to read text. The same in Outlook. Jaws does not want to read my list of messages in my inbox. I just hear the word blank all the time. Can someboddy please help me? Kind regards, Morné -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx