Re: PROBLEM WITH JAWS ON LAPTOP

Good afternoon
I am not an expert, but I believe the problem has something to do with the video settings. If you haven't tried it already, I would call customer service. The number in the U.S. is 727.803.8600. 

jack
----- Original Message ----- From: "Morne Van der Merwe" <mvdm13@xxxxxxxxx> 
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, February 08, 2008 11:07 AM
Subject: PROBLEM WITH JAWS ON LAPTOP



Hallo,
My name is Morné and I am from South Africa. I'm a new member to the list. 

I urgently need your help.  I'm a university student and I'm using a
laptop to take notes in the class.  I use a Dell Laptop and Jaws 8.
If I open a document in Word, I cannot use my up and down arrows in
the text.  Jaws then tells me the word blank.  I can only use co ntrol
left and control right arrows.  I cannot use my up and down arrows to
read text.  The same in Outlook.  Jaws does not want to read my list
of messages in my inbox.  I just hear the word blank all the time. Can
someboddy please help me?  Kind regards, Morné
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