Re: On Line Banking with JFW

  • From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 23 Nov 2005 20:30:48 -0800

Oh, my word.  I thought that was a private message from Adrian to which I 
was responding.  Oh, boy.  So it goes.  That'll teach me not to check the 
headers before I reply.
to now?  Recant?  Beg
----- Original Message ----- 
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, November 23, 2005 8:28 PM
Subject: Re: On Line Banking with JFW


Well, I have had some similar travails with Washington Mutual, because of
the bad coding of their automatic payments pages.  As I've explained to
them, if elements of the Amazon site, such as the address book page of the
one-click settings area, which also uses input fields and a similar array of
elements, were this unapproachable to a blind customer, Amazon would be out
a pretty good chunk of income (nearly everyone on the blind lists, it seems,
is a CD-buying junkie except, maybe, for those who don't care too much for
the traditional "album" concept and only like to download music, whether
free or not.

Anyway, their main tech guy in the adaptive department called me pearlier
this week, and I gave him a better understanding than he'd had of the
problems.  Running those automated Bobby tests don't really reveal to
sighted Web designers how something works in practice.

So on we go, kicking away at the barricades to access, on and on.  Where, I
ask you only semi-facetiously, is our own champion with Gideon's Trumpet?
If you haven't forgotten that required reading for pre-law or first year law
students.

Which makes a person recall that congress is trying to pass some sort of
legislation to chip away at habeas corpus.  Maybe it's a kind of suicide
offer.  George loves to proclaim that line "They hate our freedoms!"
whatever that means, so he and his guys are trying to reduce those freedoms
voluntarily to placate the puritanical wahabbists.  No more habeas corpus,
no more privacy of body or soul, no more sexual freedom, no more Darwin.  Go
Dubya!  Perverted.  Very perverted.

Dark thoughts on Thanksgiving Eve, I suppose.
----- Original Message ----- 
From: "Adrian Spratt" <A.Spratt@xxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, November 16, 2005 10:46 AM
Subject: Re: On Line Banking with JFW


How JFW works with online payment systems depends on the bank.  I have a
good experience with mine, TDWaterhouse, but before that a very bad one with
Chase, now JP Morgan Chase.  Chase's people showed initial interest, but
eventually told me I'd need to make payments over the phone.  Because they
no longer offered pay by phone, they designated a member of the staff to
handle my payments.  That person naturally didn't work 7/24 and often wasn't
available even when scheduled, so, despite her best intentions, the
arrangement proved both inconvenient and time-consuming.  Chase clamed I was
the only visually impaired person with this problem.

Later I contacted HKSB but discovered their system isn't accedssible even
before I signed up.  They promised to follow up, but didn't.

Bank of America, whose online payment system started this thread, has a good
reputation in this area.

Making payments online is so helpful, saving you from writing checks and
even the cost of postage, that the accessibility of a bank's system is
critical in deciding where to open an account.

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