Hi folks. I've heard complaints about the new jaws update. I too had problems installing it, first off. Secondly, now that I have it up and running, I have trouble, switching windows. I use MS Word and MS Excel and have to move back and forth. When I do, jaws pauses for about ten seconds everytime. Can't use my pc cursor or anything like that. It works after that, but it's annoying to have to sit and wait. Any suggestions?