Please provide the following and you are welcome to write me off list with info you cannot reveal in public. 1> what isp 2> what operating system. 3> what version of jaws? I may have more later but that should suffice for now. You can try with the virtual cursor off. Also, it has been my experience that if you are truly logging into your isp, you don't turn on forms mode because the dialog is a windows dialog. If you are using ie to log in, make sure you have cleared your cache and cookies and ie content folder. to do this, go to start menu, settings, control panel, internet options, tab through the dialog and activate the appropriate buttons. If this does not solve your issue or even before you try this, if you are running xp or 2k, windows that is, bring up narrator, turn off jaws and try. I really doubt this is a jaws issue. To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.