Ken, Even though you bought the computer with JAWS on it, if the seller intended to sell an authorized version of JAWS with the computer, you would have had to pay to transfer the license. If you didn't do that, I suspect that you'll need to install your own version of JAWS or some other screen reader. Cindy ----- Original Message ----- From: Kenlawrence124@xxxxxxx To: softwaresupport@xxxxxxxxxxxxxxxxxxxxx Cc: jfw@xxxxxxxxxxxxx Sent: Thursday, August 06, 2009 9:07 AM Subject: Locating an authorization number. Hi Freedom Scientific, and Jaws Users list. Ken here with a question. I got this version of Jaws 10 on a computer installed previously. I am getting an authorization option on it although I thought it was a demo. A demo downloaded from the site wouldn't likely have this option. Since this was installed previously on this machine and I don't have a CD, Can anyone at Freedom Scientific tell me where to find the 20 digit number I need? Thanks Ken. I pledge to participate actively in the efforts of the national federation of the blind to achieve equality, opportunity, and security for the blind; to support the policies and programs of the federation; and abide by it's constitution. ------------------------------------------------------------------------------