Hello everyone, I got my Jaws 8 software yesterday. The installation went well. But there are a couple things I don’t like. When I press control N for a new message, and press the first letter to bring up an address, it doesn’t bring up any addresses. For an example, in jaws 7, I would press the letter j, and HYPERLINK "mailto:JFW@xxxxxxxxxxxxx"JFW@xxxxxxxxxxxxx would pop up. Now, in 8 point o, if I press the same letter, it just says the letter j. but if I press enter, it will automatically bring up HYPERLINK "mailto:JFW@xxxxxxxxxxxx"JFW@xxxxxxxxxxxxx I did call freedom scientific technical support and they told me, that is the way it is suppose to work. They said, if I got the address to come up on the first keystroke of the address in jaws 7 point o, I just got lucky. Then they said, the way it is suppose to work is, you would press the first couple of letters of the address, and then press control K and the address would appear. I went into the tools, then options. Then went into my preferences page. Then to mail options, advanced email options. Here I have when sending a message, automatic name checking is checked. And suggest names while completing to the CC and BC field is check too. Little confused here. Why does it work in 7 point o and not 8 point o? The second issue is, when I do a control K after pressing the first couple of letters of the address I want to send to, it says the address all screwed up. Unfortunately I figured this one out after the call to freedom scientific. I think that is just a view setting, but not really sure. I don’t know if this makes any cense either, but they also said, if I wanted to I could try merging utilities. My question is, has anyone had this kind of problem? And if so, how did you fix it? Also, just to let everyone know, I am using MS office Outlook 2003 and not outlook express. Hoping for helpful advice on this one. Roger Bachelder -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.441 / Virus Database: 268.17.32/677 - Release Date: 2/8/2007 9:04 PM