RE: Jaws on vista
- From: Joseph Lee <joseph.lee22590@xxxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Wed, 02 Apr 2008 22:18:40 -0700
Hi there,
The subscription email address for Blind
Vista is
blindvista-subscribe@xxxxxxxxxxxxxxxx When a
confirmation message arrives, just reply to
it (don't put anything in there). Probably
the best thing would be to have your daughter
subscribe to this list. I'm a member of that
list (I know the moderator personally, so I
can ask him to introduce himself and the list
to you).
Based on analysis, it seems to me that there
is conflict between JAWS and FN assignments
from Sony. I think the best thing to do (at
the moment) is to tell Freedom Scientific
about it: state the version of JAWS you have,
the type of laptop and the operating system,
what were you doing before the "keyboard
lock" occured and what happens after that.
Also, I think it is a good idea to tell FS
about how you've managed to "fix" it
temporarily.
Cheers,
Joseph P.S. Sorry for delay in replying to
your post.
----- Original Message -----
From: "The Smiths" <smithpak@xxxxxxxxxx
To: <jfw@xxxxxxxxxxxxx
Date sent: Wed, 2 Apr 2008 23:00:36 +1300
Subject: RE: Jaws on vista
Hi Joseph
Thanks for taking the time to reply. In
answer to some of your questions:
* Is the Sony Vaio laptop using latest BIOS
version designed for Vista? Answer: Our
technological knowledge is limited
but we have installed updates notified by
Sony. Don't know if any have
dealt with BIOS.
* Do you have the latest graphics driver for
both systems? Answer: Don't know, same
principles as above.
* Did you upgrade to Office 2007 Service Pack
1? Answer: In the computer records as
downloaded 13 December.
* Do you have JAWS 9.0.552 update? Answer:
Yes
* Did you upgrade to Vista Service Pack 1?
Answer: We only installed the
Vista Home Premium on the PC last night.
Service Pack 1 is not yet available
for Vista Business, so no for the laptop.
* This only happens when Jaws is running.
Furthermore the problems are
occurring on Microsoft Office Professional
2007 (we are only using Word and
outlook) on both computers, on both Vista
Business and Vista Home Premium.
However since installing Office 2000
Professional on the laptop and using
Alt+F4 to exit, as far as we can think there
has been no ghost document and
no locking.
As we only have the Office 2007 on the PC
(running Vista Home Premium) at
the moment, I am editing with Jaws running in
the background and from memory
all has been okay to date. I did get a lock
of keys once but can't include
that experiment as I remember I did have a
PowerPoint document and a word
document minimised and both on the screen at
the same time.
We just might be now at a state where the
problem no longer exists since
adopting the Alt+F4 exit. It will be a wait
and see what happens.
Thanks again for your input.
Do you happen to have the listserv link for
the Blind Vista list?
Kind Regards
Phyl
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