RE: Jaws on vista
- From: "The Smiths" <smithpak@xxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 2 Apr 2008 23:00:36 +1300
Hi Joseph
Thanks for taking the time to reply. In answer to some of your questions:
* Is the Sony Vaio laptop using latest BIOS
version designed for Vista? Answer: Our technological knowledge is limited
but we have installed updates notified by Sony. Don't know if any have
dealt with BIOS.
* Do you have the latest graphics driver for
both systems? Answer: Don't know, same principles as above.
* Did you upgrade to Office 2007 Service Pack
1? Answer: In the computer records as downloaded 13 December.
* Do you have JAWS 9.0.552 update? Answer: Yes
* Did you upgrade to Vista Service Pack 1? Answer: We only installed the
Vista Home Premium on the PC last night. Service Pack 1 is not yet available
for Vista Business, so no for the laptop.
* This only happens when Jaws is running. Furthermore the problems are
occurring on Microsoft Office Professional 2007 (we are only using Word and
outlook) on both computers, on both Vista Business and Vista Home Premium.
However since installing Office 2000 Professional on the laptop and using
Alt+F4 to exit, as far as we can think there has been no ghost document and
no locking.
As we only have the Office 2007 on the PC (running Vista Home Premium) at
the moment, I am editing with Jaws running in the background and from memory
all has been okay to date. I did get a lock of keys once but can't include
that experiment as I remember I did have a PowerPoint document and a word
document minimised and both on the screen at the same time.
We just might be now at a state where the problem no longer exists since
adopting the Alt+F4 exit. It will be a wait and see what happens.
Thanks again for your input.
Do you happen to have the listserv link for the Blind Vista list?
Kind Regards
Phyl
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