The only way I found to do it is to go online and talk with them through their chat. It is doable with JAWS. Remember, cars aren't the only things recalled by their maker! Donna Miller And Leader Dog Carman From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of andy Sent: Saturday, August 28, 2010 8:09 AM To: jfw@xxxxxxxxxxxxx Subject: Re: Jaws With MagicJack yes i know exactly what you are talking about but can't find a way to contact magic jack.