JFW 11 and Skype Problem

  • From: Ray Campbell <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
  • To: "jfw@xxxxxxxxxxxxx" <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 26 May 2010 22:00:22 +0000

Hello:

I'm trying to help a client running Windows 7 64-bit, Skype version 4.1 and 
JAWS 11.  When she presses enter on Skype from the desktop, she gets a series 
of 'Unknown function call' messages.  One of these appears to be to a 
SetHelpText function, I can't remember the other ones.

I tandemed with her and we tried uninstalling and re-installing Skype.  That 
did not fix the problem.  I looked at the modification dates on her skype.jss 
file and it said 11/04/2009.  Does anyone know if there are updated Skype 
scripts out there and if so, how I can help her get them?  I'm going to check 
and see that she's got the latest JAWS 11 updates as well.

Thanks,



Ray Campbell, Adaptive Technology Help Desk Technician
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
www.chicagolighthouse.org


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