Re: JAWS not announcing attachments in Outlook Express

  • From: <shparker@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 23 Apr 2009 22:09:09 -0500

DJ,

I occasionally encounter situations where a window will obscure part of the 
screen, which then prevents Jaws from seeing the graphics which identify an 
attachment, or whether a message is read or unread.  These windows are 
sometimes not recognized by the windows list dialog in Jaws.  I have to go to 
the Jaws cursor and look around on the screen until I find the offending 
window.  McAfee does this a lot.  Typically, it displays an informational 
window about having performed updates or a scan of my PC.  I can usually find 
the button to click to get rid of the window.  Once I've done that, Jaws 
resumes working as expected.

Steve Parker
  ----- Original Message ----- 
  From: DJ 
  To: jawslite@xxxxxxxxxxxxx ; jfw@xxxxxxxxxxxxx 
  Sent: Thursday, April 23, 2009 9:17 PM
  Subject: JAWS not announcing attachments in Outlook Express


  Hi all,

  Outlook Express 6.00.2900 and JAWS 9.0.

  JAWS does not announce when a message has an attachment while in the list 
view so there is no way of knowing that one exists unless I check for one after 
opening the message.  For some reason, I am not able to label the attachment 
graphic; JAWS just says "the JAWS cursor isn't on a graphic".  Any ideas?

  Thanks,

  DJ

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