JAWS 10 has become a disaster on my Vista machine

  • From: "Ray Foret jr" <rforetjr@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 3 Aug 2009 17:28:50 -0500

Okay,

I really am getting to the end of my rope on this one for sure.  Here's 
what's going on.

When I first installed JAWS 10 on my Vista lap top.  All went very well; 
except for one thing.  I notice that I had trouble navigating to the program 
installations folder on either my primary hard drive or else a copy of said 
folder on my 500GB USB drive.  I just put this down to a Windows systemic 
issue and thought no more of it.  .  Then, along came update version 
10.0.1154.  Beginning with that update, I found I could not navigate message 
list views in Windows Mail nor file lists in the Explorer environment.  FS 
tech support could not help, so, I reverted back to the original final 
release of JAWS 10.  During the course of the past 3 weeks, (while my 
girlfriend was here visiting me), we put an account for her on my machine. 
This account has full administrative rights; but, I doubt this has anything 
to do with the matter at hand.  From time to time, even the original build 
of JAWS 10 would freeze up when I tried to navigate message lists in either 
one of our accounts.  There were even at least 3 times when a totally clean 
re-installation of JAWS 10 was found to be necessary.  On the day Sarah 
physically departed, I tried to check my e-mail only to discover that this 
issue which began with build 10.0.1154 popped up again.  This time, no 
matter how many efforts I made at repair, no matter that I ran 5 clean 
installations of the original version of JAWS 10, still, the issue remains. 
As a consequence, I'm back to using JAWS 9.  While I must admit that I do 
miss some of the new features of JAWS 10, I am beginning to be of Sarah's 
opinion that JAWS 10 has more which is problematic about it than is good for 
my machine.  Remember that I said earlier that navigation to and through the 
program installation files folder was problematic with JAWS 10?  Well, what 
I meant by that was that every time I tried to open that particular folder, 
I'd always have to wait for at least 2 minutes before I could navigate 
through it.  Now, however, with JAWS 9, I find that the folder opens right 
away and immediate navigation is at once possible and completely so.  This 
causes me to believe that the issue was never a Windows systemic issue in 
the first place, but rather, an issue with the way that JAWS 10 was 
attempting to focus on it.
As for my Vista settings,  In the Explorer environment, details is check as 
the default view, hide extensions for known file types is unchecked, show 
hidden files and folders is checked, Show system files is unchecked.
    Can any of y'all out there quite possibly suggest what might be the 
trouble; and, how, if possible, to remedy it?

Thanks.

Sincerely,
The Constantly BAREFOOTED Ray

"Old friend, what are you looking for?  After those many years abroad you 
come With images you tended Under foreign skies Far away from your own land"
George Seferis

Phone or Fax::
+1 (985) 360-3614
Cell:
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  • » JAWS 10 has become a disaster on my Vista machine - Ray Foret jr