Hi, I had a similar problem, but it was related to Bluetooth. When that Microsoft Windows dialog appears, choose "Send." Then press Windows Key, press RIGHT ARROW three times then press L for Log off. Then press SPaCE after few seconds to log back on. Cheers, Joseph P.S. I don't know if Windows Error Reporting feature sends the actual data to fS or not.. From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Giles Sent: Monday, August 03, 2009 1:58 PM To: jfw@xxxxxxxxxxxxx Subject: JAWS crashing in windows vista Hi all, I'm running the latest update of JAWS 10 in vista home premium. I've never had JAWS crash until I got this computer with Vista. I can be doing any number of things, like just browsing the web or listening to music in iTunes and JAWS will inexplicably stop working. When I get JAWS reloaded, I find a window that says something about an application file for JAWS has stopped working. Most of the time I can just close that and continue on with what I'm doing. Sometimes, though, JAWS isn't so good at coming back up using my shortcut key (control alt j). Then I try loading the Window-Eyes demo that I keep on here to play with, and I'll end up with that, as well as two copies of JAWS all trying to talk at the same time, making things really confusing! Earlier today I couldn't get one of the processes of JAWS to close and I had to shut the computer down before things would start working again. My question is, is there something I can do when JAWS crashes that might help FS tech support trouble shoot the issue? Brian