The video card is probably intigrated on the motherboard, but that is a mute point. The major problem, and the one that has to be fixed first is that there is nno entry for display addapters in the device manager. This means that the video card drivers are not installed correctly. Fix this and then try installing JAWS. Roy ----- Original Message ----- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx> To: <VICUG-L@xxxxxxxxxxxxxxxxxx>; <jfw@xxxxxxxxxxxxx> Sent: Monday, June 23, 2008 12:20 PM Subject: Installing JAWS on an HP Pavillion Model 750 Hello All: I'm wondering if anyone has successfully installed JAWS Version 9 on an HP Pavillion Model 750 Desktop computer running Windows XP Home? I have a client who got one of these computers second hand. When she went to install JAWS on it, she got the message that she needed to install the JAWS Video Intercept. However, Video Intercept will not install. She's talked with Freedom Scientific and been told that she needs updated video card drivers. However, under Device Manager on the machine, there is no entry for Display Adapters leading her to believe that the Video is integrated into the Mother Board of the computer. So, has anyone gotten JAWS 9 to install and run properly on a Pavillion with a configuration like this? If so, please let me know what you did. I suggested to my client that she go to Windows Update and install the optional hardware updates to see if this helps fix the problem. Thanks, Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) ray.campbell@xxxxxxxxxxxxxxxxxxxxx AIM Screen Name: tclhelp -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx