Re: Installing JAWS on an HP Pavillion Model 750
- From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Mon, 23 Jun 2008 19:06:15 +0100
Hi, JAWS or any assistive product that uses video intercept technology will
not install, nor will it run, if you're not using the drivers provided by
your video card/computer manufacturer. Your client therefore should visit
the computer manufacturer's website and download the latest drivers for her
video card, as well as any other hardware devices present on the system.
Hope this helps.
----- Original Message -----
From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
To: <VICUG-L@xxxxxxxxxxxxxxxxxx>, <jfw@xxxxxxxxxxxxx>
Date: Mon, 23 Jun 2008 11:20:49 -0500
Subject: Installing JAWS on an HP Pavillion Model 750
> Hello All:
>
> I'm wondering if anyone has successfully installed JAWS Version 9 on an
> HP Pavillion Model 750 Desktop computer running Windows XP Home? I have
> a client who got one of these computers second hand. When she went to
> install JAWS on it, she got the message that she needed to install the
> JAWS Video Intercept. However, Video Intercept will not install.
>
> She's talked with Freedom Scientific and been told that she needs
> updated video card drivers. However, under Device Manager on the
> machine, there is no entry for Display Adapters leading her to believe
> that the Video is integrated into the Mother Board of the computer.
>
> So, has anyone gotten JAWS 9 to install and run properly on a Pavillion
> with a configuration like this? If so, please let me know what you did.
> I suggested to my client that she go to Windows Update and install the
> optional hardware updates to see if this helps fix the problem.
>
> Thanks,
>
> Ray Campbell, Help Desk Technician
> Adaptive Technology Center
> Chicago Lighthouse for People Who Are Blind or Visually Impaired
> 1850 W. Roosevelt Road
> Chicago, IL 60608
> 312-997-3651 (Voice/Relay) or
> 888-825-0080 (voice/Relay)
> ray.campbell@xxxxxxxxxxxxxxxxxxxxx
> AIM Screen Name: tclhelp
> --
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--
JFW related links:
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