Sorry, but need to add my "two cents" as well. I strongly agree with you. Maybe there should be two lists, one for "new" users and another for "advanced" Jaws users. Not going to complain about the problems without a solution. Please know, everybody was "new" at some point. All we have is each other. Thanks! Slade ----- Original Message ----- From: Marsha Anderson To: jfw@xxxxxxxxxxxxx Sent: Monday, September 26, 2005 12:07 AM Subject: Help & taking things seriouslyRe: New Features for JFW 7.0 Posted Hi Sometimes people don't know enough to find their own answers. Sometimes a person may still not understand the topic after they have read it. If you can't ask questions about JAWS on a Jaws list, where can you ask them? Sometimes it helps to have someone give specific way of doing things like stating the steps in a list. At other times someone might need a basic term explained. For example, I still don't understand "mouse over", even if I have read many explanations. If the techs at FS are bored with the basic questions which may appear on this list, that says something about those people. This is just my thoughts. I have gotten to the point where I hate to ask basic question, which I should know but don't. There are other times when I forget. Thanks for your time. Marsha Anderson