Daniel, Sounds like your Windows Media Player is attempting to automatically refresh your library and/or download updates. You'll need to launch Windows Media Player and find the options dialog, and start looking for things that it is doing automatically, and turn them off. Dave Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording and Mixing Studios, San Francisco Bay Area. ----- Original Message ----- From: Daniel McGee To: jfw@xxxxxxxxxxxxx Sent: Thursday, January 27, 2011 11:02 Subject: Error message I am getting dear list members, forgive me if this is OT but I was wondering if anyone has in counted this problem and if so what did you do resolve it. I have copyed it with the Jaws vurtural window it is a dialog box that says the following: Microsoft Windows graphic 73 graphic 960 graphic 798 Windows Media Center Store Update Manager stopped working and was closed A problem caused the application to stop working correctly. Windows will notify you if a solution is available. Close Using Windows Vista Home premium with latest service pack and Latest jaws 12 update. Many Thanks Daniel