dear list members, forgive me if this is OT but I was wondering if anyone has in counted this problem and if so what did you do resolve it. I have copyed it with the Jaws vurtural window it is a dialog box that says the following: Microsoft Windows graphic 73 graphic 960 graphic 798 Windows Media Center Store Update Manager stopped working and was closed A problem caused the application to stop working correctly. Windows will notify you if a solution is available. Close Using Windows Vista Home premium with latest service pack and Latest jaws 12 update. Many Thanks Daniel