Hi All: I've got a client with what I think is a strange e-mail problem. She is running JAWS 6 with Microsoft Outlook 2003. A colleague of hers is running Microsoft Outlook 2000. When her colleague sends her an e-mail with an attachment from Outlook 2000, my client cannot find the attachment using jaws key plus a. She knows from talking with a sighted colleague that the attachment is there, but it's imbedded in the e-mail somehow. I suggested she try and save the attachment by going to the file menu, then hitting 'n' for save attachments. She then should get a file name dialog box where she can decide where the attachment should be saved. Any ideas on why she cannot see the attachment with jaws key plus a? Is there that much of a difference between MS Outlook 2000 and 2003? Her colleague is sending the mail from MS word. The colleague goes to the file menu inside of word, then to the send to sub menu, then selects mail recipient as attachment. Thanks in advance for any thoughts. Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) ray.campbell@xxxxxxxxxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx