Has anyone successfully used a program called Cosmo Com (http://www.cosmocom.com) with JFW? My understanding is that this program is used to allow workers to participate in a virtual call center, such as a help desk. Chris -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx