Re: Better explanation of problems with amazon.com
- From: "Ms. E. M. Kirtley" <ekirtley@xxxxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Sun, 03 Oct 2004 14:24:36 -0700
I would like to say thank you to all of you that answered this question. I
have been trying to order baby articles for my new grandchild, and was
beginning to think it would be born before I could get an order in on the
site. I finally got the order finalized with your help.
I had asked a somewhat similar question, but did not get a response. These
answers were great.
Sincerely grateful,
EMK
At 02:04 PM 10/2/04, you wrote:
>But it's not inaccessible. It just requires a workaround.
>
>Bruce
>
>--
>Bruce Toews
>E-mail and MSN/Windows Messenger: coke_drinker@xxxxxxxx
>Web Site (including info on my weekly commentaries): http://www.ogts.net
>For the best oldies anywhere visit http://www.treasureislandoldies.com
>
>On Sat, 2 Oct 2004, Peter Russillo wrote:
>
> > Hi; report this to W3C and see what happens; there's also something on the
> > NFB web site for reporting inaccessible web sites; I recommend EVERYONE do
> > this.
> > ----- Original Message -----
> > From: "Dale Leavens" <dleavens@xxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Friday, October 01, 2004 9:49 PM
> > Subject: Re: Better explanation of problems with amazon.com
> >
> >
> >> I wrote to them complaining about the accessibility some months ago. I was
> >> not at all satisfied with the responses I received so, as I promised them
> > I
> >> took my business elsewhere.
> >> I later discovered on a Web search that there are known problems with
> > their
> >> JAVA implementation which can put you into a loop from which there is no
> >> escape. One assumes with that knowledge at least that part of their site
> > has
> >> been fixed.
> >>
> >> Still, I would strongly advise contacting their customer help and
> > expressing
> >> strong feelings about their non-standard non-friendly system. It is easy
> >> enough to ignore one Canadian who would prefer to shop at Indigo than
> >> several consumers. For each complaint they can and usually do assume
> > several
> >> dissatisfied shoppers and the big marketing push these days is to customer
> >> loyalty and return business.
> >>
> >> You need not vote with your feet as I tend to do, the threat is always
> >> implicit where dissatisfaction is expressed. If you don't then they have
> > no
> >> reason to fix it.
> >>
> >> ----- Original Message -----
> >> From: Bruce Toews
> >> To: jfw@xxxxxxxxxxxxx
> >> Sent: Friday, October 01, 2004 6:56 PM
> >> Subject: Re: Better explanation of problems with amazon.com
> >>
> >>
> >> When you are on the proceed to checkout link, route your JAWS to PC
> > cursor
> >> with insert+numpad-minus. Then use your left-click button and you'll
> > find
> >> yourself where you want to be.
> >>
> >> Bruce
> >>
> >> --
> >> Bruce Toews
> >> E-mail and MSN/Windows Messenger: coke_drinker@xxxxxxxx
> >> Web Site (including info on my weekly commentaries): http://www.ogts.net
> >> For the best oldies anywhere visit http://www.treasureislandoldies.com
> >>
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