Hi Cher, I now have NVDA installed just for the specific reason of having an alternate screen reader if Jaws crashes and I won't have to use Narrator. There are no conflicts between NVDA and Jaws. I use the same voice with NVDA as I do with Jaws, which is Reed. Once you have downloaded and install NVDA press the insert + N keys to access the preferences menu and in there is where you choose what synthesizer and voice you would like. Below are 2 places you can download NVDA from. The second is probably the easier of the two. http://www.NVDA-project.org Or you can download NVDA 0.6P2, the current working version at: http://www.nvda-project.org/wiki/Download Hope this has helped. Take care. Mike --- ----- Original Message ----- From: Cher Bosch To: jfw@xxxxxxxxxxxxx Sent: Friday, January 23, 2009 12:19 PM Subject: Re: Basic Screen Reader? Unfortunately, it is very common to lose Narrator if JAWS crashes on these DELL desktops at work. Yes, I use windows-U to bring up Narrator. I was not asking if JAWS was better than Narrator, but if you are saying that some of the basic screen readers work better than Narrator when JAWS crashes. Thanks. Cher