well q is "quit" and the unlabeled one is the one you need to activate the install. Roy ----- Original Message ----- From: Adrian Spratt To: jfw@xxxxxxxxxxxxx Sent: Wednesday, July 21, 2010 11:49 AM Subject: Adobe Flash Player Installation Query Hi. I keep receiving a message on rebooting my computer that Adobe wants to install a new version of its flash player. Unfortunately, it doesn't appear consistently or else I would have had someone sighted look at the screen. the first appearance shows a clear "Install" button, which I click on. However, the next screen shows two buttons, one with no label and the other with the unhelpful label of "Q." Can someone tell me what these two buttons represent?