After you hit I for install, did you check the active window, insert tab, or the progress bar, insert page down? It may have been too fast even if you had, but that might have reassured you. I can't remember if I did that, but it would have been my S.O.P. ----- Original Message ----- From: Adrian Spratt To: jfw@xxxxxxxxxxxxx Sent: Wednesday, July 28, 2010 10:16 AM Subject: RE: Adobe Flash Player Installation Query It took a week for this Adobe Flash update message to reappear, but it just did. Thanks to Roy and the others who helped. Still, it wasn't smooth sailing. First, insert-b gave me no new information. I still had before me an unlabelled button and the other saying simply, "Q." Following lister advice, I clicked on the non-q of the two buttons and was presented with a screen of three buttons. This time one was unlabelled, one said "Q" again, and the third said "I." If "Q" stood for "quit," I figured "I" must stand for "install." I clicked on it, after which a third screen appeared with the "I" button again. And again I pressed spacebar on it. The screen went away, and I'm left with no idea whether the installation completed. I thought the people at Adobe got the whole accessibility message. -------------------------------------------------------------------------------- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Roy Nickelson Sent: Wednesday, July 21, 2010 5:55 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Adobe Flash Player Installation Query well q is "quit" and the unlabeled one is the one you need to activate the install. Roy ----- Original Message ----- From: Adrian Spratt To: jfw@xxxxxxxxxxxxx Sent: Wednesday, July 21, 2010 11:49 AM Subject: Adobe Flash Player Installation Query Hi. I keep receiving a message on rebooting my computer that Adobe wants to install a new version of its flash player. Unfortunately, it doesn't appear consistently or else I would have had someone sighted look at the screen. the first appearance shows a clear "Install" button, which I click on. However, the next screen shows two buttons, one with no label and the other with the unhelpful label of "Q." Can someone tell me what these two buttons represent?