Hi Robin, I guess I have been one of the lucky ones then with my upgrade to BT total broadband. Sure enough, I did have irregular coverage for the first ten days or so, but things seem pretty stable now. I am also not keen on the auto voice prompts when trying to speak to anyone at BT these days. Even if you manage to speak to a human being, the chances are they don't understand what you are talking about! I am leaving the hub alone for the time being and staying with the BT Voyager 2091 router which adequately serves my needs for now. Robert -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Robin Clayden Sent: 25 July 2006 08:48 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: bt broad band Hi, And also, apologies for the off topic part of this message. Don't get me started, but I've had three months of disconnection and poor signal stuff at home, due to this new total broadband solution they promoted around early May. If you registered for the free upgrade to this total broadband product, at no extra cost and all that jazz, you will probably find your line is pretty dodgy for a while. They even tell you after your line has been upgraded and moved to the new system, you should allow ten days or so until it determines the maximum and optimum speeds for your service.... Poor poor PR to me. And it's murder trying to get around the auto voice prompts and speak to a human being, unless your prepared to discuss technical and complex issues with someone in a far distant call centre that doesn't quite understand what I mean when I say, jings crivvens, help ma boab!. On a jfw slight issue related to this, has anyone possibly on here received the BT Wireless Hub and data phone and installed them? The data phone isn't so crucial, but I'm scared to undo my home system and run the CD and find my home network knackered. Good luck, Robin. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of adrian.rowe Sent: 24 July 2006 15:44 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] bt broad band I know this is off subject for this list, but has anyone been having problems with Bt Broad Band for the last two days? Adrian Rowe Email address: adrian.rowe5@xxxxxxxxxxxxxx You can also contact me on Skype. Skype name: rubberdingey ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to=20 ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq