[jaws-uk] Re: bt broad band

  • From: "Robert Winter" <robju.furball@xxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Tue, 25 Jul 2006 09:18:14 +0100

Hi Robin,

I guess I have been one of the lucky ones then with my upgrade to BT total
broadband.  Sure enough, I did have irregular coverage for the first ten
days or so, but things seem pretty stable now.  I am also not keen on the
auto voice prompts when trying to speak to anyone at BT these days.  Even if
you manage to speak to a human being, the chances are they don't understand
what you are talking about!

 I am leaving the hub alone for the time being and staying with the BT
Voyager 2091 router which adequately serves my needs for now.

Robert


-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Robin Clayden
Sent: 25 July 2006 08:48
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: bt broad band

Hi,

And also, apologies for the off topic part of this message.

Don't get me started, but I've had three months of disconnection and
poor signal stuff at home, due to this new total broadband solution they
promoted around early May.

If you registered for the free upgrade to this total broadband product,
at no extra cost and all that jazz, you will probably find your line is
pretty dodgy for a while. They even tell you after your line has been
upgraded and moved to the new system, you should allow ten days or so
until it determines the maximum and optimum speeds for your service....
Poor poor PR to me.

And it's murder trying to get around the auto voice prompts and speak to
a human being, unless your prepared to discuss technical and complex
issues with someone in a far distant call centre that doesn't quite
understand what I mean when I say, jings crivvens, help ma boab!.

On a jfw slight issue related to this, has anyone possibly on here
received the BT Wireless Hub and data phone and installed them? The data
phone isn't so crucial, but I'm scared to undo my home system and run
the CD and find my home network knackered.

Good luck,

Robin.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of adrian.rowe
Sent: 24 July 2006 15:44
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] bt broad band


I know this is off subject for this list, but has anyone been having
problems with Bt Broad Band for the last two days? Adrian Rowe

Email address:

adrian.rowe5@xxxxxxxxxxxxxx

You can also contact me on Skype.

Skype name:

rubberdingey


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