Barbara, For a while, I was having problems in opening attached files in the conventional way. However, I was able to overcome this by using, Alt+F, as though I was going to forward an Email, and tab to the box that would open the attachment. I don't know why this should have worked, but it did somehow. Adrian Rowe Email: adrian.rowe5@xxxxxxxxxxxxxx Skype Name: rubberdingey ----- Original Message ----- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx> To: "jaws-uk" <jaws-uk@xxxxxxxxxxxxx> Sent: Wednesday, September 07, 2011 3:12 PM Subject: [jaws-uk] Word Problem >I am using Word 2010. I have received an Email Word attachment from someone > but when I open it, JAWS won't read it. It is in Protected Mode which I > remove, but still JAWS won't read. If I press the JAWS Cursor it will > read, > but once back to PC Cursor, when I press the arrows there is just silence. > > For some reason I only get this will the odd document. > > Can anyone help? > > Barbara > > > > Twitter: http://www.twitter.com/barkingbabs1971 > Barbara Wilson > M: 07917710779 > T: 02887788091 > E: barkingbabs@xxxxxxxxxxxxxxx > W: www.creativeeyes.co.uk > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.449 / Virus Database: 271.1.1/3881 - Release Date: 09/06/11 18:44:00 ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq