[jaws-uk] Re: More JAWS and Word problems

  • From: <tim.pennick@xxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Mon, 22 Jan 2007 17:32:58 -0000

Hi Tristram,

Thanks for the suggestion.  The problem seems to have cleared at least
temporarily, and I'm wondering if it was anything to do with the fact
that the shared drive on which my files were located was set up as an
off-line folder.  I've always assumed that if you have a folder/drive
set up for off-line use, it shouldn't affect the performance of
reading/writing at all, but I've always had my suspicions that it does.
I've switched off the off-line functionality, and almost, but not quite,
immediately, the problem cleared.  I'm not convinced yet, but hopeful.

Regards and thanks again,

Tim=20

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Tristram Llewellyn
Sent: 22 January 2007 13:53
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: More JAWS and Word problems

As far as I know we don't have any Word 2003 users having such serious
slow downs as you appear to be having, one thing I have noticed with MS
Office installs since 2003 is that in some cases it has been possible
for users to turn on the speech recognition features of Office somehow
by accident, it sounds like the PC is working very hard at something.  I
cannot be certain but I would suggest running the main Word setup and
see if you can trim the speech recognition features off the installation
if you don't need them, that will stop them becoming active in any way.
Regards.

Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk

  ----- Original Message -----
  From: tim.pennick@xxxxxx
  To: jaws-uk@xxxxxxxxxxxxx
  Sent: Monday, January 22, 2007 12:37 PM
  Subject: [jaws-uk] More JAWS and Word problems


  Hi All,
  This one is getting me really wound up.
  As per earlier messages on this list, I've been having problemms with
  sluggish performance in Word for several weeks.  I've been putting
this
  down to large documents, and possible config changes I've made and
  forgotten about, particularly as regards markup etc.

  I upgraded to JAWS 8 on Fridy, and suddenly the performance increased
  dramatically.  However, when I started up word this morning, I noticed
  that the braille display was no longer keeping track with the speech
  synth as I arrowed up and down.  I then noticed that ALT-TABBING away
  from word didn't speak the name of the application I'd landed on.
  Response to anything I typed became slower and slower until I closed
  word and visited Outlook and Excel to see if the performance problems
  existed there too.  They didn't.  The problems in word include lack of
  speech an dbraille response to pressing ALT to bring up the menu bar,
  and also no JAWS response to pressing the Windows key.  It is almost
  impossible to update a document as the position isn't trackable.

  I down-graded JAWS to 7.10 with no improvement, and ran a "detect and
  repair, and then a re-install of Word, all "to no avail".

  This only seems to be a problem with JAWS and Word.  Narrator doesn't
  seem to be affected, and JAWS and other apps are working fine so far.
  I'm running office 2003 on XP SP2.

  Any Thoughts?



  Tim Pennick
  tel:    01473 609040
  BTnet: 00 1609040
  email: tim.pennick@xxxxxx


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