Thanks for that. Kurzweil I know use Eudora. They were kind enough to check and see if the Bat was such,it was. I recall it was they who said PMMail was popular in the States. Re O.E. I am not sure about to the know and love part! Incidentally, I am using the laptop for this as re the desktop Tony will take to do the necessary some time today. The desk kept nagging at me for days remember I have used it with Jaws in Demo mode and Administrator for some weeks last week in March. I heard it going on about Upgrade yet again last night and also Norton mentioned. I tried to find Norton but could not looked in System tray etcand in all progrrammes. I eventually let the Upgrades come in, it turned out tobe Service Pack 2, it went on for ever. Norton fell silent after40 minutes. I could tell by the Tower things were going on, but the racket itmakes vibrating I could do without, I must think of how to reduce that. How long should Service Pack last. I hope I have not Rebuild as you term it on a certain order. Also I do recall Viglen the makers of the computer telling the year before last. that some people didn't like Service 2 and it upset their computers. Well I turned it on this morning and eventual it loaded up I heard the right words re Lunar and did not check heard Jaws in Demo ask the usual then Norton it said was not active and Please click this Balloon. I cannot click on balloons so I have turned it off rather than take a risk. weeks have Ibeen putting myself or computer at risk without Service Pack 2? during this Email I have to do the restore thing 2 times, Space Alt down arrow to Maximise just in order tobe able to continue. As yet non one has explained why Maggie Moore said it was her way around the same problem.However during three past wee done the wrong thing. Tony may have wanted to ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq