Why is this? Why does it take so long and so many not even getting an answer from FS. I suppose you could try asking Bryan carver he is now Director of Technical Support? Having said that it was late January this year he promised to contact me about a query after " speaking to Eric Damery and DR Lee Hamilton. A large Charity who shall be nameless said to me once " if we need help from Dolphin, we get it almost immediately, if Freedom and Jaws we can wait for ever. So why Why Why Dorothy. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq