Apologies if this is off-topic but it's something I've been trying to sort out for some time without success. I have lost my password for my E-mail accounts and want to reformat my hard drive. I thought losing the passwords didn't matter because I would just be able to export the details to a file which could be saved separately and then imported into the new Outlook installed on my reformatted disk. The problem is that there is an item "import/export" in the Outlook file menu but it only gives the option (so far as I can find) to import and not export account details. Can anyone explain what has to be done to export these details to a file so that I can then import them later? Many thanks, Robert Portal ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq