hi Dorothy and Claire, I'm just wondering is it worth the risk? I've had this computer now for coming up to five years, and touch wood nothing has gone wrong with it so far, and that's with no defragging at all. I have no techie guys that can help me out if need be, we are all the same round here there's no help just guys that know nothing about speech. I think we would have to send our computers off to England if any thing went wrong with them. So maybe I should let sleeping dogs lie, and leave well alone. maybe if it's not necessary to defrag once a week and it will do just once every six months or so I can wait till my son in law comes over with my daughter from England. thanks for all the help. susan ----- Original Message ----- From: "dorothy@xxxxxxxxxxxxxxxxxxxxxx" <User@xxxxxxxxxxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Sunday, June 04, 2006 9:34 PM Subject: [jaws-uk] Defrag and disc clean up. Hallo there. I hope this isn't the Gypsy's warning, but if you recall I had a complete hardrive failure back in March. Yes that is how long ago it was. Andrew Hodgeson said Defragg can be high risk if you stop it before it ends. I do not think I did do that but the Defrag only took as long as a Norton full system Scan, about 48 minutes. I am talking about my desktop. at the moment I am using my Toshiba laptop. The Viglen desktop has arrived back after Andrew has done a wonderful job on it. As some of you if you followed or manage the tale of disaster that is 5 yes five Engineers making a total cock-up of replace the Drive and doing a rebuild know It was an ordeal I would not wish on anyone. The first three Engineers were from the computer maker Viglen and it was under warranty. The first Engineer changed the drive but could not register Jaws. We though the floppy disc was perhaps the problem. The second Engineer fared no better. I had complained the new Drive was far too noise. It being an IBM Hitachi, and one removed a Western Digital. He could not register Jaws. Finally Tony Berry RNIB helper took it and discovered the first Engineer has put on Windows XP Professional. Now my computer has always been XP Home, hence Jaws would not let anyone register it. meanwhile I have ordered and bought from TandT Consultancy the latest Version of Jaws 7. That did not have a diskette. However it would not register either. Tony said only Jaws is holding you up. nothing else Lunar or Kurzweil will object but you will have to cough up more for JAWS Professional. Thereafter a few further disasters take place mainly around Interceptors and Drivers and Graphics. By now I am thinking to myself, I will never ever do a Defrag again in case it was my fault. Of the Engineers who came from Viglen 51 said Yes, it is high risk and he tried to explain about Indexes. Andrew also tried to explain about indexes. So far as I can understand and George if you are around pleas expand on this. Indexes are like the shelves on a library shelf? If you work in a library, you would return a returned library book to the place you took it from? However if it is a Drive then you maybe putting back files.e. books for e.g in any place you can find a space? So if all is flashing around the system at high speed and if for example a file is damaged or corrupted could that be distributed through the computer causing a failure. I think I only part understand you see. If you see the date is June now not March, I have my computer all beautifully set up by Andrew am dying to use it but need some help getting it back on the desktop and all the wires in the right places. a friend did try but we realise that as I have independent Video card he plugged in not correctly. So that is the status quo. I am sorry to bore you with that lot. However I think we all need to understand the risks. I wouldn't want anyone of you to go through a three month nightmare. Now if this Disc Clean up is safe I may try that. Dorothy ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq