[jaws-uk] Cause of Damage to a Fil?

 This may be an impossible question. If so I shall understand. Can anyone 
explain the most common cause of a File becoming damaged?  For example  my 
laptop  had to have material copied over to it. Files called DBX I think. My 
Ocr had trouble something called a "RunTime Library Dialogue.  In effect it 
meant I could try to  Scan and it would get so far, then be stuck. 
Eventually we  surmised that a Configuration File had been damaged stopping 
the Recognition Engine from working.  All this took time as it was almost 
impossible to be sure. Late in the day I had the sense to ask after a Lister 
suggested it is there a Repair Wizard. It seems yes for my Version there 
was.  Had we known that before it would have been a great help. Now I often 
hear you  mention Repair Wizard. So, first what causes a file to be damaged? 
Secondly this Repair Wizard how does it  actually repair. I am sorry  if 
this sounds  a bit messy. It may help a dumbbell like to understand just 
what is happening . Thanks a lot. Dorothy Ps  if it is an impossible 
question I shall understand. PPS re Microsoft and contacting them this is 
another  issue I tried to phone them in Berkshire a few times  Got lots of 
Jolly Irish Jigs  and realised they had routed me to a Southern Ireland 
call centre! 


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