Thanks for that I will send to Tony and Andrew. Tony Berry will have to take he says the computer back home to sort out the Administrator business. the little business I spoke yesterday said the Engineer in fact both of them did no favour setting it up like that. I also found going into my computer on the desktop where I am now typing using Jaws in Demo until the Upgrade turns up that after Jaws 4.51 which have it says JFw 7. Now the first Engineer by mistake picked up a Demo of JFW 7 I said after he put it in please take it out and use Jaws 4.51 with 119 on it he did this, I told the second Engineer to check that no trace of the Demo of 7 was hanging around, he said none was but why then is it mentioned immediately after JFW 4.51 says sub menu after both. I know Tony Berry would never when I asked him to put on the Jaws seven Demo do it as he said it isn't that easy to get rid of it and you have got enough problems without adding to them. I suppose best wait now until the Jaws upgrade arrives. I have just had the invoice from TandT this morning and it has gone through so it maybe here soon they said ten days delivery and then days by today. thanks for help I am still going to find out more about Belkins boxes when my electrician turns up Chris I fear I lost your instructions when my hardrivefailed on how to do a full system scan using the AVG I have Norton on here butonthe laptop AVG it the Toshieba ismoving so slowly like a slug of late. The fan of the laptop takes JAWs breath away and I find I just stop typing as no speed itin it. Ihave it pluggedin of courseand the Sigman to the wirless Epic router is strong. so why this slow sludgy movenent. Not alot on laptop. dorothy sorrry again Ihave put too many questions int one Email My Email address is you want to spare the others is User @ Dcig16.freeserve.co.Uk. I was so ignorant that when freeserve said your user no is. I thought I had to call myself User!! Well it was all tome. later I was told you can put whatever you like before the commercial @ . . ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq