[j-say list] Re: Train E-Mail issue
- From: "Terry Clasper" <Terry.Clasper@xxxxxxxxxxxxxxxxxxxxx>
- To: <j-say@xxxxxxxxxxxxx>
- Date: Wed, 7 Feb 2007 12:25:18 -0000
Mark.
This problem is almost certainly either a setup or processor related
issue.
The processor you are using is below the recommended Dragon and J-Say
specification and all tests carried out relating to J-Say technology and
associated commands are carried out using the recommended
specifications.
The command you refer to is a time sensitive command and we need to make
timing assumptions in this regard.
So my suggestions would be:
1. Ensure your users system is configured in complete accordance
with the manual.
2. Try installing the system on a machine with the correct
processor, P4 minimum.
I hope this helps.
Terry Clasper.
T&T Consultancy Ltd
Suite 5 Imex Technology Park
Trentham
Stoke-On-trent
ST4 8LJ
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-----Original Message-----
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Mark Cox
Sent: 07 February 2007 11:49
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Train E-Mail issue
I have recently setup and configured a computer for use with J-Say but I
am having difficulty in successfully using the Train E-Mail command. I
am finding that the majority of the time the Train E-Mail command fails
because the computer is not processing the individual commands quick
enough. This results in text being pasted into the wrong place or an
error message being returned that the command's content is empty because
the email address has not been pasted into the Content window in the
MyCommands Editor.
The specs are as follows-:
Intel Celeron 2.66GHz
2GB Ram
Windows XP SP2
McAfee VirusScan Enterprise 7.1.0 (Set to scan only Default files. Also
set to scan only when writing to disk)
Dragon Naturally Speaking 9.1 (SP1)
Jaws 7.10.500
J-Say Pro 4.03
Is this issue occuring because a Celeron processor is installed or could
the issue be related to something else? I have tried restarting the
computer and making sure only the necessary applications are running
i.e. Word but the issue still occurs.
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