Hello Kristyn, I do not have J-say on this computer. However, you do need to use Jaws build 1177 for the latest version of j-say. If memory serves, yyou can get it from the j-say page of the t&t website. As for reinstalling dns, I dounbt that is going to help the situation. You are having some kind of jaws installation issue. Also, if you do need to use the upgrade, I suspect you only need to use the upgrade disks at the time of installation. You do not need to install the upgrades on your computer. Just run the upgrade installers and dns will ask you for a qualifying cd. I presume you are the administrator on your computer? Pranav On 5/20/07, Sue Martin <smartin27@xxxxxxxxxx> wrote:
Krystin, Did installing the authorization solve your problem? -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Kristyn Leigh Sent: Saturday, May 19, 2007 10:53 AM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] J-Say 5.02 installation I have installed JAWS 8 build 1177 and DNS professional 9.0 with service pack 1. When I installed J-Say 5.02 from the CD, JAWS went nuts and repeatedly says "Unknown function call to repeat message r e p e a t m e s s a g e." I repaired JAWS, uninstalled Dragon, and repeated the whole process with the same result. I think I put the J-Say disk in again after that and it gave me an option to repair J-Say, but I still have the same problem. I'm beyond frustrated with this. Any suggestions would be appreciated. Reinstalling Dragon is a real chore because I have a full version of 7 and update disks for versions 8 and 9. The second time I used the DNS service pack downloaded from the T and T Consultancy page instead of the update feature in Dragon 9.0. I even read the documentation that came with the J-Say disks. It says to use JAWS build 1163, but the website and someone on this list said to use 1177. Thanks! Kristyn __________ NOD32 2277 (20070518) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com