Thanks! That was the problem. After installing J-Say, the restart dialog came up, and it didn't ask for the authorization. I was expecting it to ask for it after the computer restarted. Instead, it kept repeating the message. I gave JAWS the authorization disk to chew on and it worked fine when I restarted. Now I'm finally off to setup my voice profile. Thanks to everyone for the info. Kristyn -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: Saturday, May 19, 2007 9:54 AM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: J-Say 5.02 installation Hi It sounds to me like you have not installed the J-Say authorisation. Is that correct? Thanks. Brian Hartgen Technical Consultant T&T Consultancy Ltd Office suite 5, Imex Technology Park Trentham Lakes South Stoke-On-trent ST48LJ Phone: 08452 303015 Fax: 01782 646142 Web Site, www.tandt-consultancy.com NOTICE: The information contained in this email and any attachments is confidential and may be legally privileged. If you are not the intended recipient you are hereby notified that you must not use, disclose, distribute, copy, print or rely on this e-mail's content. If you are not the intended recipient, please notify the sender immediately and then delete the email and any attachments from your system. T&T Consultancy Ltd have made strenuous efforts to ensure that emails and any attachments generated by its staff are free from viruses. However, it cannot accept any responsibility for any viruses which are transmitted. We therefore recommend you scan all received e-mail messages. Registered in England No. 4098268 -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Kristyn Leigh Sent: 19 May 2007 16:53 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] J-Say 5.02 installation I have installed JAWS 8 build 1177 and DNS professional 9.0 with service pack 1. When I installed J-Say 5.02 from the CD, JAWS went nuts and repeatedly says "Unknown function call to repeat message r e p e a t m e s s a g e." I repaired JAWS, uninstalled Dragon, and repeated the whole process with the same result. I think I put the J-Say disk in again after that and it gave me an option to repair J-Say, but I still have the same problem. I'm beyond frustrated with this. Any suggestions would be appreciated. Reinstalling Dragon is a real chore because I have a full version of 7 and update disks for versions 8 and 9. The second time I used the DNS service pack downloaded from the T and T Consultancy page instead of the update feature in Dragon 9.0. I even read the documentation that came with the J-Say disks. It says to use JAWS build 1163, but the website and someone on this list said to use 1177. Thanks! Kristyn