Hi Sandy Yesterday evening we were working on the problem you are experiencing with the Copy Email Address command. One of our beta testers was able to confirm to us that the feature does work correctly using J-Say 7. So I just wanted to clarify please whether in fact the message you are trying to copy the address from is in fact a plain text message in Outlook 2003? I did think we may need to correct a problem with that version of the software, but if our tester confirms it is working then we need to look elsewhere for a solution. Thank you. Brian Hartgen Product Development Manager Freedom Scientific approved script writer Dolphin Computer Access approved script writer T&T Consultancy Ltd Advantage House Trentham Business Quarter Bellringer Road Trentham Stoke-On-Trent ST4 8GB Tel: 01782 644141 Fax: 01782 645135 Web Site, www.tandt-consultancy.com NOTICE: The information contained in this email and any attachments is confidential and may be legally privileged. If you are not the intended recipient you are hereby notified that you must not use, disclose, distribute, copy, print or rely on this e-mail's content. If you are not the intended recipient, please notify the sender immediately and then delete the email and any attachments from your system. T&T Consultancy Ltd have made strenuous efforts to ensure that emails and any attachments generated by its staff are free from viruses. However, it cannot accept any responsibility for any viruses which are transmitted. We therefore recommend you scan all received e-mail messages. Registered in England No. 4098268