Hi Brian, This is the error message I get when I start the PC or try to start dragon without having J-say installed! From what you wrote I guess you suggest to me to get the DNS V. 11 with my setup of Windows 7 and Office 2010 to achieve full functionality and avoid technical startup errors? Regards Arne Gilbakken Dragon NaturallySpeaking graphic 798 The file C:\Windows\speech\speech.dll is version 4.0.4.2109. Closegraphic 603 NaturallySpeaking requires version 4.0.4.2512 to run reliably. You may be able to correct this problem by restarting your computer or by reinstalling NaturallySpeaking before launching it the next time. Details>> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: Saturday, November 20, 2010 12:29 PM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Error when installing Dragon 10.1 on Windows 7 Hi Arne First lets address the Dragon problem. At what stage please are you getting this error, when you start the Dragon program? Can you please send the exact error to us? Secondly, J-Say 8.1 functions with Office 2010. You would need Dragon V11 for that. Thanks. From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Arne Gilbakken Sent: 20 November 2010 11:25 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Error when installing Dragon 10.1 on Windows 7 Hi, I have just got myself a Windows 7 machine. When the Dragon 10.1 was installed I got a dll error saying that I needed to restart the computer or reinstall the software again. Have anyone else got this? Is there several dll versions related to dragon for V 10.1 I downloaded the DNS install file directly from Nuance before installing it on the computer. When I restart the computer I keep getting the same error message again, have not reinstalled the whole program though. Will the current J-say version work with office 2010? Arne From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of sandy huwie Sent: Wednesday, November 17, 2010 9:53 PM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] JSay Shortcuts Hello, All I am trying to store a contact from a email message I received and can't seem to get it to work. From an open message, I used the commands "copy email address", which echoed that back to me, then with the message still open and also while it is closed "store contact". Which then announced nothing was copied to the clipboard. Second, as I tried to delete a shortcut using the command "select a contact to delete", then selecting the contact from the list then confirm, the entire list was deleted, Not sure why this happened, but is there a way to restore this list? Finally, is there a way to edit an email address for a shortcut that was stored? Thanks for all your assistance. Sandy