[isalist] Re: Still getting PDF error - ISA 2006/WPR

  • From: "Paul Laudenslager" <paul@xxxxxxxxxxxx>
  • To: <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 23 Aug 2006 03:00:33 -0400

http://www.ISAserver.org
-------------------------------------------------------
  
Hi John T,

Unfortunately, this is Imail 8.22.  It works fine locally on it's private IP.  
It used to work with ISA 2004.

However, I recently changed datacenters and built this new firewall and that's 
when it arose.

Thanks for taking the time to respond.  Any other ideas I might try?

Paul

---------- Original Message ----------------------------------
From: "John T \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
Reply-To: isalist@xxxxxxxxxxxxx
Date:  Tue, 22 Aug 2006 22:55:00 -0700

>Did you try looking at the IIS logs since I am assuming this is Imail 2006?
>
> 
>
>John T
>
>eServices For You
>
> 
>
>"Seek, and ye shall find!"
>
> 
>
>-----Original Message-----
>From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
>Behalf Of Paul Laudenslager
>Sent: Tuesday, August 22, 2006 9:50 PM
>To: isalist@xxxxxxxxxxxxx
>Cc: support-team@xxxxxxxxxxxx
>Subject: [isalist] Still getting PDF error - ISA 2006/WPR
>
> 
>
> 
><file:///C:\Documents%20and%20Settings\kbornako\My%20Documents\My%20Pictures
>\Logo.JPG> 
>
>Hi Everyone,
>
> 
>
>It looks as though I'm dealing with a web proxy filter issue.  Is there a
>way to edit the web proxy filter?
>
> 
>
>The attached .jpg shows the error..
>
> 
>
>    Error Code: 500 Internal Server Error. The HTTP message includes an
>unsupported header or an unsupported combination of headers. (12156) 
>
> 
>
>...when trying to open a .pdf attachment through the firewall.  This occurs
>with IE and Firefox.
>
> 
>
>It works FINE when surfing the local private IP address but NOT the public
>ipaddress through the firewall.
>
> 
>
>If I try and unselect the Web Proxy Filter in the HTTP properties for this
>rule, it states 
>
> 
>
>    This application filter is used by the corresponding protocol at the
>enterprise level.  Therefore, it cannot be deselected.
>
> 
>
>I've tried modifying this web publishing rule's properties.  Under the
>Traffic tab, I've tried configuring HTTP thinking it was a header issue.
>However all METHODS, all EXTENSIONS, and all HEADERS are allowed.
>
> 
>
>Attachments that ARE WORKING through the firewall are...
>
> 
>
>    .jpg
>
>    .doc
>
>    .bmp
>
>    .txt
>
> 
>
>I did send an attachment of a zone file (just a standard notepad document)
>that was named virginia.com.zone that did NOT WORK.  It failed with the same
>error message as the .jpg attachment.
>
> 
>
>Any suggestions on what I should try next?  I'm at a loss and it's now
>costing me money as I'm loosing some good customers.
>
> 
>
>Thanks in advance for your time and consideration.
>
> 
>
>Paul
>
>
>
 




________________________________________________________________
Sent via the WebMail system at virginia.com


 
                   
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