Problem accessing Windows Media content

  • From: "Mayo, Bill" <bemayo@xxxxxxxxxxxxx>
  • To: "'[ISAserver.org Discussion List]'" <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 11 Dec 2002 17:04:20 -0500

I am having trouble allowing designated staff access to Windows Media
content.  I have the firewall client loaded on the computers, and IE is set
to use the web proxy service.  I am unable to play either web-embedded
content, or content through Windows Media Player.  In both cases, it goes
about the process of trying to connect, and then the status shows "close"
and nothing else happens.  I get no error messages at all.  The WMP software
has a checkbox telling it to use the same proxy information as the web
browser, but it also didn't work with "no proxy" set there.

I have a rule that allows members of a particular group to access the
protocol (which is defined by default as "MMS-Windows Media").  I have
looked at the log, but it seems to indicate that there is no denial.  An
excerpt is below (beware the line breaks):
c-ip,cs-username,c-agent,date,time,s-computername,cs-referred,r-host,r-ip,r-
port,time-taken,cs-bytes,sc-bytes,cs-protocol,cs-transport,s-operation,cs-ur
i,cs-mime-type,s-object-source,sc-status,rule#1,rule#2,sessionid,connectioni
d
10.2.2.122,test,iexplore.exe:3:5.0,12/11/2002,21:36:46,PLUTO,-,wmcontent30.b
roadcast.com,63.250.205.15,-,94,-,-,-,-,GHBN,-,-,-,0,DNS,Allow-All-For-Proxy
-Groups,2846,0
10.2.2.122,test,iexplore.exe:3:5.0,12/11/2002,21:36:46,PLUTO,-,-,63.250.205.
15,1755,31,-,-,1755,TCP,Connect,-,-,-,0,proxyWMP,Allow-All-For-Proxy-Groups,
2846,435732
10.2.2.122,test,iexplore.exe:3:5.0,12/11/2002,21:36:46,PLUTO,-,-,63.250.205.
15,1755,500,776,3322,1755,TCP,Connect,-,-,-,20000,proxyWMP,Allow-All-For-Pro
xy-Groups,2846,435732
10.2.2.122,test,mplayer2.exe:3:5.0,12/11/2002,21:37:16,PLUTO,-,-,66.35.34.24
,1755,125,-,-,1755,TCP,Connect,-,-,-,0,proxyWMP,Allow-All-For-Proxy-Groups,2
847,435733
10.2.2.122,test,mplayer2.exe:3:5.0,12/11/2002,21:37:17,PLUTO,-,-,66.35.34.24
,1755,1219,576,3280,1755,TCP,Connect,-,-,-,20000,proxyWMP,Allow-All-For-Prox
y-Groups,2847,435733

All the "cs-status"'s are either 0 or 20000, which a Technet article
indicates is a successful connection termination.

I have looked and made sure that "Enable filtering of IP fragments" is
turned off, as this was the only other information I could find.  Any help
is greatly appreciated!

~~~~~~~~~~
Bill Mayo
Pitt County MIS


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