Re: Internet Access through RAS or VPN
- From: Joe Pochedley <JoePochedley@xxxxxxxxx>
- To: "'[ISAserver.org Discussion List]'" <isalist@xxxxxxxxxxxxx>
- Date: Wed, 14 Nov 2001 16:17:23 -0500
Jeff,
I understand where you're coming from, I really do because I have a fair
number of older sales people here as well... I've spent countless hours on
the phone with a few of them, walking them through the simplist procedures.
The thing is, if you constantly treat your users like they're stupid,
they'll prove you right every time.
Under Internet Explorer 5 and up, you can set up Proxy settings for the VPN
connection only so it won't screw up their cable modem surfing when they're
not connected to the VPN. Even if they don't use their domain login, you
can still enter the domain\username info in the authentication box that pops
up in IE and all will work just peachy... If you're using MS's PPTP under
Win98, then the users should not be inputting their Username and PW in the
DUN connection box, but instead wait for the authentication that allows them
to specify the domain as well... By inputting Username and PW in the DUN
connection, they may only authenticate to the RRAS server and not to the
domain itself... It's a minor distinction, but it can make a big difference
in how some things perform...
HTH
JoeP
-----Original Message-----
From: jeff hooper [mailto:jeff.hooper@xxxxxxxxxx]
Sent: Wednesday, November 14, 2001 3:44 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] Re: Internet Access through RAS or VPN
http://www.ISAserver.org
On the 98 authenication part, they don't type in their real usernames and
password when the start 98, because it gives them an error saying domain not
found. These are old Sales guys who shouldn't even have computers, it is a
poor setup because it would take me 20 minutes to explain something as
simple as how to setup the info in the proxy.. Then I would get calls when
they disconnect about why can't I surf on my cable modem, and I would have
to tell them to uncheck the box..
I was just hoping their would be a solution so I didn't have to interupt
their little worlds.. As far as not being able to monitor them, we still
have the good ole boy network in place, so they don't care where they go or
what they do.. They would rather buy more bandwidth than control what we
have. (We are currently at 3mb for internet and can go to 10 easily.)
OK, I am done griping now. Sorry about the rant, but having come from a
real IT department the lack of control is frustrating sometimes at this
place.. (and we can't be as choosy as we once were. huh.)
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