You may need to update the F/W client from the SP. Regards, Raj -----Original Message----- From: Ben Schorr [mailto:bms@xxxxxxxxxxxxxxxx] Sent: February 25, 2002 2:27 PM To: [ISAserver.org Discussion List] Subject: [isalist] AOL Instant Messenger http://www.ISAserver.org We recently installed ISA and SP1 in our organization and we have a user who can't seem to get AOL IM to connect. We have created a Protocol Rule and checked the predefined "AOL IM" box to allow that traffic to pass, and we have restarted the Firewall services since then, but still...no go. Web access is fine, but no AOL IM. Is there something else I'm supposed to do to make that work? Do I need to install the Firewall Client on his machine? -Ben- Ben M. Schorr, MVP-Outlook, CNA, MCPx3 Director of Information Services Damon Key Leong Kupchak Hastert <http://www.hawaiilawyer.com> http://www.hawaiilawyer.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: psraj@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')