[HUG ] Re: The Swedish Square
- From: "flexbody" <flexbody@xxxxxxxxx>
- To: <hasselblad@xxxxxxxxxxxxx>
- Date: Fri, 29 Feb 2008 22:22:01 +0100
Dear Uncle Bob,
Now that you have some first hand experience of the wonderfull selection of
customers
that visit shops all equiped with a good sense of humor and good manners as
well you
will probably have a better understanding for some remarkable answers our
esteemed
clientele are treated to.
My last buyer for a mint 150 CF lens not only wanted a discount and a leather
pouch
that was not part of the deal.
On top of all that she finally decided she wanted another 5 euro of the price.
That is the moment I say "next please"
It is not decent, it is a pure waste of time, and will get you for the rest of
your live dependant
on those funny little red pills to control your bloodpressure.
I like to do fair deals where we both have the feeling it is fun and most
important where
the customer can look back with pleasure and is encouraged to come again.
In other words I like to leave the church in the middle of the village.
My best customer was a gentleman with a list of small items for Hasselblad
cameras and
lenses from the fities and sixties, filters, adapters, flash adapter, a strap,
focussing screen.
All the things that make a camera into a the complete system that Hasselblad is.
These items came from my cabinet with a large number of drawers containing a
host of
accessoires for all cameras and lenses made after 1957.
He came back again and mentioned he was surprised I could supply all items on
his list
from stock.
Thank you for the compliment I do my best to keep those who enjoy Hasselblad
cameras
happy with a good supply of parts for this unique system.
Richard.
----- Original Message -----
From: BOB KISS
To: hasselblad@xxxxxxxxxxxxx
Sent: Friday, February 29, 2008 2:57 PM
Subject: [HUG ] Re: The Swedish Square
DEAR UNK,
I hope you are hoping for the former (real use) below and not the
latter (a whim).
CHEERS!
BOB
------------------------------------------------------------------------------
From: hasselblad-bounce@xxxxxxxxxxxxx
[mailto:hasselblad-bounce@xxxxxxxxxxxxx] On Behalf Of Stein
Sent: Friday, February 29, 2008 7:05 AM
To: hasselblad@xxxxxxxxxxxxx
Subject: [HUG ] The Swedish Square
Dear Friends,
Another week in retailing has passed and I am pleased to
report the sale of a Hasselblad 500C/M to a budding photography student.
Whether she can make any real use of it or whether it is a whim is food for
speculation, but I am hoping for the latter. It is a lay-by purchase so if
there is effort and pain in the acquisitio this may spill forward into effort
and achievement in the use of the camera.
I must say I was surprised at the resale price considering
the buy-in price for second hand but then I am one of the overheads these days
and I suppose I must welcome any profit that can eventually be channelled to
wages. And at least we know that the apparatus is working well and is as
expected. I am slowly working my way through equipment cabinets with the soul
of an ancient prophet - trying the souls of the cameras to see if they are
pure. The failed pieces are going to the workshop as I find them. I refuse to
be stuck with a dud while trying to sell it to a customer. I don't mind looking
like a fool but I want to be wearing the special costume for that....
The retail trade is a constant surprise - as constant a
surprise as professional health practice was, but in different ways. People can
be alternately so mean and so generous - and so blind to the way they appear
when presenting as a customer. I know that people want to pay less, or least
for items, and I know the management wants a full,fat recommended retail price
for the transaction....but really - do people think they are going to do
business with " Whu chur bess price onna FlapoflexXD450, I can get it from
Singapore and where do you put the batteries?" Where indeed....
Funny on the phone, but funnier when presented over a counter
dressed in thongs and a holey tee-shirt. The mullet hairdo is also a treat. If
you can accompany it with a wife snarling that it is all a rip-off it becomes
existential theater. Theater in the pear-shape, for the most part....
And that is my quota of ....used up for the week. I am happy
to announce the personal purchase of an 80mm Planar F and a 150mm Sonnar F from
a fine man in Maine so there is going to be peace and elegance and fine
focussing in weeks to come.
Uncle Dick
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