What is the extention of the attachment, is it ksi or zip? if you are running ks 7.2 or later you can hit i from the utilities menu. that looks for ksi files. if it was a zip file you need to unzip it first. Hope this helps. Chris On Fri, 05 Oct 2007 19:56:42 -0400, you wrote: >I am trying to up grade to 4.0. Here is what I am doing, please >tell me what I am doing wrong. I detach the attachment into the >none folder on my compact flash card. I go to utilities then >install but the only thing I see is 3.5. However, I see the >attachment in keyword. Oh yeah, I did the 1-2-3 reset first.