[gps-talkusers] e: Re: e: You do not have a valid license error message.

  • From: richard synnott <richardsynnott@xxxxxxxxxxxxxx>
  • To: gps-talkusers@xxxxxxxxxxxxx
  • Date: Thu, 10 Jul 2008 15:40:58 -0800

hi kev,
thanbb for your message.
sheila from sendero sorted out the glitch, enableing me to log on to the side. in the end, i backed up my pk from a backup from 2 weeks ago and all seems to be well again.
regards, richard.

----- Original Message -----
From: Kevin Chao <kevinchao89@xxxxxxxxx
To: <gps-talkusers@xxxxxxxxxxxxx
Date sent: Thu, 10 Jul 2008 07:05:24 -0700
Subject: [gps-talkusers] Re: e: You do not have a valid license
error message.

Richard,

Not sure if you ever received an answer to your question about
the option of
obtaining the GPS installation file from the website. Yes, this
is possible.
You will want to visit www.GoSendero.co and log in using your
serial number
and the password that was provided. And, under the product
section, you will
find the GPS product file, Changes document and all docuemnts
pertaining to
4.22.

Thanks,

Kevin
I would encourage you to visit the Chaos World of Assistive
Technology Blog
at:
http://www.chaosat.wordpress.com/
Postings are dealing with the latest and greatest happenings,
tips and
tricks and other items of interest.

-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of richard
synnott
Sent: Monday, July 07, 2008 10:22 PM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] e: You do not have a valid license error
message.

Hi Chris,
i hope you don't mind contacting you off-list, but i thought it
would be
better to do so.

i bought my pk from sendero in the us because i was offered quite
a good
deal, and it enabled me to save the organisation that was funding
me here in
the uk some money.

as i already had the gps on my m-power, on which the braille
display doesn't
work hence me wanting something else with braille on it, sheila
put the gps
program on my new pk.

my serial number is 101414.

at the moment, i can't locate the disk that came with the pk.
would it be possible for me to download the program from your
site and put
it on a compact flash card so that i can install it.
thanks a bunch, richard.

----- Original Message -----
From: Chris Grabowski <chris@xxxxxxxxxxxxxxxx
To: gps-talkusers@xxxxxxxxxxxxx
Date sent: Mon, 07 Jul 2008 13:47:55 -0400
Subject: [gps-talkusers] You do not have a valid license error
message.

Hello, this is taken from the Sendero Frequently asked Questions

After I install and run GPS I get the message "You do not have an
appropriate license
to run this application".
If you receive this message there might be a few things going on
here.
1.  The GPS forgets that it is licensed to this machine.  Perform
a
no-key RESET
and try entering the application again.
2.  If the above fails to work, try reinstalling the GPS
application.
Be sure to perform
the
1-2-3 or S-D-F RESET
before reinstalling GPS.
3.  Please check your serial number and make sure you are
installing
the GPS program
file that matches your serial number.
To check the serial number on your device from the Main Menu
press
SPACE with I
on the BT and READ with I on the QT.  then press SPACE two
times.
If your serial number does not match the serial number in Braille
on
the bottom of
the BrailleNote please contact the dealer where your BrailleNote
was
purchased.

On Mon, 07 Jul 2008 17:29:52 -0800, richard synnott
<richardsynnott@xxxxxxxxxxxxxx> wrote:

Hi,
after doing a reset on my pk,  as one has to do from time to
time, i'm getting the following message when i try to start the
gps on my pk.
you do not have a valid licence to run this application.
How can i get it to work?

I have had to do all the various resets on my pk in the past, but
this has never happened before.
the other thing i have noticed is that the address list has gone
back to the default address list.  all the addddresses still seem
to be there, but there are fields which i have deleted that are
now there, and ones which i put in when i altered it that are not
there now.

regards, richard.


__________ Information from ESET Smart Security, version of virus
signature database 3247 (20080707) __________

The message was checked by ESET Smart Security.

http://www.eset.com

Chris Grabowski
- Customer Support and Product testing
Sendero Group
"The GPS company." Also, distributors of the mPower, PK, Victor
Stream, Voice Sense, KNFB Mobile Reader, Talks, Miniguide and ID
Mate

Phone: 888-757-6810 EXT.  113
Email: chris@xxxxxxxxxxxxxxxx


No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.138 / Virus Database: 270.4.6/1540 - Release Date:
7/8/2008
6:33 AM



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