[GeoStL] Re: FW: Re: E-Trex parts?

-
It is the crappy glue.  They fix that even when it is not under warranty.  

Jim Bensman
"Nature Bats Last" 

> -----Original Message-----
> From: geocaching-bounce@xxxxxxxxxxxxx [mailto:geocaching-
> bounce@xxxxxxxxxxxxx] On Behalf Of Erik Didriksen
> Sent: Wednesday, April 28, 2004 10:02 PM
> To: geocaching@xxxxxxxxxxxxx
> Subject: [GeoStL] FW: Re: E-Trex parts?
> 
> -
> Are we talking about the adhesive being poor and just coming off, or are
> we
> talking about the rubber part of the case breaking?
> 
> Mine's just got crappy glue, and I just glue it back when it pops off.
> 
> Erik
> 
> 
> -----Original Message-----
> From: geocaching-bounce@xxxxxxxxxxxxx
> [mailto:geocaching-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Bensman
> Sent: Wednesday, April 28, 2004 9:15 PM
> To: geocaching@xxxxxxxxxxxxx
> Subject: [GeoStL] Re: E-Trex parts?
> 
> -
> The rubber band coming off is a defect in all etrexs.  The first time mine
> came undone, they told me the same thing.  After I complained they
> apologized and said to send it in.  They fixed it and did all kinds of
> other
> stuff to it and charged nothing.  My second vista (long story) has it
> coming
> off.  It is no longer under warranty.  I filled out the on line form and I
> got a RMA and they said the turnaround is 7-10 days.  So just ask again.
> As
> soon as I get the serial cable I ordered from ebay, I will send it in.
> 
> Jim Bensman
> "Nature Bats Last"
> 
> > -----Original Message-----
> > From: geocaching-bounce@xxxxxxxxxxxxx [mailto:geocaching-
> > bounce@xxxxxxxxxxxxx] On Behalf Of Jim Everman
> > Sent: Wednesday, April 28, 2004 6:02 PM
> > To: geocaching@xxxxxxxxxxxxx
> > Subject: [GeoStL] E-Trex parts?
> >
> > -
> > OK, so I'm out 'doing my thing' in Hesse Park (GCHFFR). Anyway, I
> > found it (upside down, in a creek), put in a temporary log and started
> > out, fighting the thorns, pulling poison ivy with my bare hands ..
> > lots of fun in the brush </sarcasm> At some point I stopped for a
> > break and cleared the waypoint from my little yellow E-Trex.
> > Shortly thereafter, I got out of there. When I got back to my car, I
> > noticed I'd lost that little black rubber band (that is essentially
> > the buttons).
> >
> > After a few well chosen words, back to the woods. The way I'd
> > bushwhacked out made it 'interesting' to follow the track back, but at
> > least I knew it was there when I cleared the waypoint. After doing a
> > bit more battle with the thorns, I finally decided it just wasn't
> > worth the effort and continued to find 7 more caches that day without
> > the buttons. Unhappy about the missing band, but just how much can a
> > replacement cost?
> >
> > When I got home, I fired an e-mail off to Garmin, admitted I was a
> > klutz and requested information on getting a new band. I was a tad put
> > off by all the information they wanted and the projected delay, but
> > I'm a big boy and can eat crow if I have to...
> >
> > I just got their reply:
> >
> >   "From what you describe, it would appear that your unit is
> >    not operating correctly, and should be returned to the factory
> >    for service.
> >
> >    The flat rate of repair for your unit is $59.00-125.00
> >   (depending on which etrex model you have).
> >
> >    . . . snip
> >
> > Aw, come on guys! All I want is a replacement band, and it works just
> > fine, just looks odd and the controls require a bit of finesse. For
> > that price, I'd sooner buy a new one!
> >
> > Anyway, I called the number they sent and found out they close at 5 pm
> > Central time. It's looking like I'll be able to MAKE a replacement
> > before I get anything from them.
> >
> > Any ideas, anyone? (No Strider, I'm not 'borrowing' one. <g>)
> >
> >  Geo Jim
> >
> > --
> >    Jim Everman       mailto:everman@xxxxxxxxxxxx
> >                      http://webusers.Anet-STL.com/~everman/
> >
> >
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