Re: [foxboro] v8.7 breaks the Common Alarm Group, just like v.8.4.3

From: Brian Long <blong@xxxxxxx>
To: foxboro@xxxxxxxxxxxxx
Date: Fri, 20 Apr 2012 07:18:18 -0500

We have a similar problem between 8.4.3 and existing Unix (Nodebus) stuff.
Does the QF address this also?

Thanks,
Brian

-----Original Message-----
From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx]
On Behalf Of Lowell, Timothy
Sent: Thursday, April 19, 2012 6:38 PM
To: foxboro@xxxxxxxxxxxxx
Subject: [foxboro] v8.7 breaks the Common Alarm Group, just like v.8.4.3

We are upgrading from v.8.4.2 to v8.7 at one of our sites, and we've found
out that as soon as you put a v.8.7 box on the MESH, all the other v.8.4.2
machines lose their Common Alarm Group functionality. This makes for some
very unhappy console operators who have to silence each alarm at every
console in the group, right in the middle of a very stressful shutdown.
Luckily, we have a small army of Invensys folks on site, and one of them
unearthed QF1047977b from deep in the bowels of the support web site
(after another two service guys and I missed it). This has (we think)
fixed the problem, at least as of now.

This is EXACTLY the same problem that happened when you upgraded from
v.8.2, 8.3, 8.4, 8.4.1 or 8.4.2  to v.8.4.3. You would think someone at
Invensys would test this and fix it before they released v8.7, or at least
check it and let us know in the v.8.7 release notes. You would be wrong. A
customer had to discover this problem and create a CAR, and this QF was
released on 4/2/12. Of course, you can't download it from the usual QF
search page. The Invensys guy did an unorthodox search and happened to
find it on a totally different page.

Happy upgrading!

Thanks,
Tim Lowell
Tesoro



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References:
- [foxboro] v8.7 breaks the Common Alarm Group, just like v.8.4.3
  - From: Lowell, Timothy

Re: [foxboro] v8.7 breaks the Common Alarm Group, just like v.8.4.3

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