Re: [foxboro] v8.7 breaks the Common Alarm Group, just like v.8.4.3

  • From: Jerry Personal <bourgeois.jerry@xxxxxxxxx>
  • To: "foxboro@xxxxxxxxxxxxx" <foxboro@xxxxxxxxxxxxx>
  • Date: Fri, 20 Apr 2012 12:45:17 -0500

Does this apply from 8.4.3 to 8.7?

Thanks,

Jerry

On Apr 19, 2012, at 6:53 PM, "Boulay, Russ" <Russ.Boulay@xxxxxxxxxxxx> wrote:

> Ok...thx...wanted to confirm it wasn't a V8.7 QF
> 
> -----Original Message-----
> From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On 
> Behalf Of Lowell, Timothy
> Sent: Thursday, April 19, 2012 4:52 PM
> To: foxboro@xxxxxxxxxxxxx
> Subject: Re: [foxboro] v8.7 breaks the Common Alarm Group, just like v.8.4.3
> 
> No, we had to run the QF on our v.8.4.2 boxes.
> 
> Tim Lowell
> Tesoro Corporation | 54741 Tesoro Rd, Kenai, AK 99611 | 907-776-3526 (work) | 
> 210-439-5914 (cell)
> 
> -----Original Message-----
> From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On 
> Behalf Of Boulay, Russ
> Sent: Thursday, April 19, 2012 3:45 PM
> To: foxboro@xxxxxxxxxxxxx
> Subject: Re: [foxboro] v8.7 breaks the Common Alarm Group, just like v.8.4.3
> 
> For verification....The QF had to be loaded on your V8.4.3 system correct?
> 
> -----Original Message-----
> From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On 
> Behalf Of Lowell, Timothy
> Sent: Thursday, April 19, 2012 4:38 PM
> To: foxboro@xxxxxxxxxxxxx
> Subject: [foxboro] v8.7 breaks the Common Alarm Group, just like v.8.4.3
> 
> We are upgrading from v.8.4.2 to v8.7 at one of our sites, and we've found 
> out that as soon as you put a v.8.7 box on the MESH, all the other v.8.4.2 
> machines lose their Common Alarm Group functionality. This makes for some 
> very unhappy console operators who have to silence each alarm at every 
> console in the group, right in the middle of a very stressful shutdown.
> Luckily, we have a small army of Invensys folks on site, and one of them 
> unearthed QF1047977b from deep in the bowels of the support web site (after 
> another two service guys and I missed it). This has (we think) fixed the 
> problem, at least as of now.
> 
> This is EXACTLY the same problem that happened when you upgraded from v.8.2, 
> 8.3, 8.4, 8.4.1 or 8.4.2  to v.8.4.3. You would think someone at Invensys 
> would test this and fix it before they released v8.7, or at least check it 
> and let us know in the v.8.7 release notes. You would be wrong. A customer 
> had to discover this problem and create a CAR, and this QF was released on 
> 4/2/12. Of course, you can't download it from the usual QF search page. The 
> Invensys guy did an unorthodox search and happened to find it on a totally 
> different page.
> 
> Happy upgrading!
> 
> Thanks,
> Tim Lowell
> Tesoro
> 
> 
> 
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> _______________________________________________________________________
> This mailing list is neither sponsored nor endorsed by Invensys Process
> Systems (formerly The Foxboro Company). Use the info you obtain here at
> your own risks. Read http://www.thecassandraproject.org/disclaimer.html
> 
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Systems (formerly The Foxboro Company). Use the info you obtain here at
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