Mike, I've had a similar problem. We could still print screen by using the Shift and Print Scrn button on the keyboard. The following was directions I received to get it working again. Let me know if this helps. Here is the procedure should you have any further problems with 01AW51*s jettool:Enter VT100 & type commands:# ps *eaf | grep jettool You will get a reply similar to this: root 21673 1 2 15:54:41 ? 0:01 /usr/fox/wp/bin/jettool *Wp 20001000 *sig Root 21684 21683 1 15:55:01 pts/3 0:00 grep jettool You are interested in the process number for the running jettool process, in this case 21673.Now, kill the jettool: # kill -9 21673 Check to make sure it is gone# ps *eaf | grep jettool root 21686 21683 1 15:56:18 pts/3 0:00 grep jettool (shows only grep function)Then restart the jettool in *C* shell: # csh01AW51# nohup /usr/fox/wp/bin/jettool -Wp 2000 1000 *sig & (you can copy & paste from above result)[1] 2168901AW51# User Signal 1# Hit enter and type exit:# exit This should help until we find the cause of this occasional hangup. >>> Mike_Adams@xxxxxxxxxxxxx 5/4/2007 3:26 PM >>> List: we have seen a phenomenon on many of our AWs where the printscreen functionality stops working. When this happens, no method of making a printscreen ("psc" in a script, selecting from the Sys menu, etc) works. The only fix we've found is to reboot the workstation. Does anyone know what the actual process name is for printscreens, and how to restart it without rebooting? Thanks, Mike Adams Mitsubishi Polyester Film, LLC Greer, SC USA 864-879-5231 _______________________________________________________________________ This mailing list is neither sponsored nor endorsed by Invensys Process Systems (formerly The Foxboro Company). Use the info you obtain here at your own risks. Read http://www.thecassandraproject.org/disclaimer.html foxboro mailing list: //www.freelists.org/list/foxboro to subscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=join to unsubscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=leave _______________________________________________________________________ This mailing list is neither sponsored nor endorsed by Invensys Process Systems (formerly The Foxboro Company). Use the info you obtain here at your own risks. Read http://www.thecassandraproject.org/disclaimer.html foxboro mailing list: //www.freelists.org/list/foxboro to subscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=join to unsubscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=leave